Active, Reflective and Empathetic Listening

Before You Start

Have pens, and any required workbooks or resources organised and easily accessible

Schedule dedicated time for each course in advance. Block out these periods in your calendar to avoid interruptions

Choose a quiet space where you can focus solely on the course material, minimising distractions from phone calls, emails or other activities..

30
minutes

Everyone learns differently, and your experience may vary depending on your device. To get the most out of this course, we suggest:

for a clear overview of the topic

so you can follow along and complete activities.

when you feel ready to test your knowledge.

on a computer or phone? Either way, you’re good to go.